3/15/2023 0 Comments Delta print boardin gpass![]() ![]() This ID is your ticket to the PreCheck lane - but only if airlines know that you have it. Once you are approved for TSA PreCheck, you’re issued a Known Traveler Number, which designates you as a Trusted Traveler. Related: 7 ways to get free or discounted TSA PreCheck, Global Entry and Clear When your frequent flyer account doesn’t list your Known Traveler Number Other TPG readers have had similar issues. However, the whole ordeal underscored that even for PreCheck regulars, small glitches can seriously impede the ability to take advantage of the benefit. In order to get the perk restored, the airline had to cancel and rebook his ticket before he proceeded through security.įortunately, a friendly JetBlue customer service agent was able to help him out and make the ticket change for free. It turned out he was denied PreCheck because his ticket was mistakenly booked for “Zach Wichter” instead of “Zachary,” which appears on his ID and in his Trusted Traveler profile. ![]() The Points Guy will not share or sell your email. I would like to subscribe to The Points Guy newsletters and special email promotions. So, he was willing to do whatever it took to get the check mark added back - even if it meant standing in extra lines at the airport to find out what happened which ultimately took longer than the standard security lane would have. Wichter feels strongly that no frequent traveler should ever have to take their shoes off in an airport. Additionally, the terms of service surrounding TSA PreCheck state that, despite holding Trusted Traveler status, the privilege of accelerated security process is not guaranteed.Ī few months ago, TPG reporter Zach Wichter (a TSA PreCheck superfan) was on his way to Chicago from New York when he realized the familiar green icon wasn’t on his mobile boarding pass. Sign up for the free daily TPG newsletter for more travel tips! TSA PreCheck is not a guaranteed service perkĮvery so often, glitches happen and airlines make mistakes. Here’s what to know about PreCheck, a few reasons why you might not have PreCheck lane access designated on your boarding pass and what to do about it. ![]() It's a stressful situation, but there are fixes to help you if this happens. Occasionally, even though you've received a Trusted Traveler number through PreCheck, that reassuring designation does not appear on your boarding pass. Unfortunately, even if you have all of these services secured in your virtual wallet, things can still go awry. Also, the free and easy Mobile Passport app helps to navigate passport control if you don't have Global Entry (or have had trouble getting an appointment after signing up). It helps to sign up in advance for Trusted Traveler programs such as TSA PreCheck and Global Entry we're also fans of Clear, which stores your biometrics for a speedier security process and can be combined with PreCheck. As a result, we've seen check-in lines that take hours, so the need to find ways to expedite the airline security process is more important than ever. It's been a long summer of airport delays, as many COVID-19 travel restrictions were lifted, and a record number of travelers returned to the skies. ![]()
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